Review monitoring, mention tracking and sentiment analysis feed into a response workflow, an escalation process, a positive-content plan and a crisis log.
What's included
- 01Review and mention monitoring
- 02Sentiment tracking and response workflows
- 03Escalation process for critical issues
- 04Positive-content plan and crisis log
Want Online Reputation Management as part of a full growth package?
See how it fits into the Essential, Growth, Authority and Enterprise packages, or scope it standalone.