Legal

Terms of Service

Last updated: 8 August 2026

Draft notice. This is a standard-form starting point, not legal advice. Have qualified counsel review it before relying on it — particularly payment terms, liability limits, platform-policy compliance, and the governing-law/dispute-resolution section.

1. Acceptance of terms

By using the ORMDO website or client portal, you agree to these Terms of Service and our Privacy Policy. If you are agreeing on behalf of an organization, you confirm you have authority to bind that organization.

2. The service

ORMDO provides social media management, influencer support, online reputation management, SEO, AI visibility tracking, email and WhatsApp campaign execution, CRM and reporting, delivered through standardized packages described on our Pricing page or a custom scope of work agreed separately.

3. Accounts and security

You are responsible for maintaining the confidentiality of your portal login credentials and for all activity under your account. Notify us immediately of any unauthorized use.

4. Your responsibilities as a client

You must own or have the necessary rights to any brand assets, content and copy you provide to us or ask us to publish.
If you connect WhatsApp, email or social accounts, you confirm you have the required consent from your own contacts to be messaged, in line with applicable law (including India's TRAI/DND regulations where relevant).
You remain responsible for complying with the platform policies of any third-party service you connect (Meta, LinkedIn, WhatsApp Business Platform, etc.).

5. Fees and payment

Fees are billed monthly in advance unless otherwise agreed, per the package or scope of work selected. Ad spend, influencer payouts, production shoots, third-party software, WhatsApp API charges and similar pass-through costs are billed separately from the management retainer, as noted on our Pricing page.

6. Intellectual property

You retain ownership of your brand, trademarks and any assets you provide us. Upon full payment, content we create specifically for you becomes your property, except for our underlying tools, templates, software and methodology, which remain ours.

7. Termination

Either party may terminate an engagement in accordance with the notice period set out in your service agreement. We may suspend access to the portal for non-payment or violation of these terms.

8. Limitation of liability

To the maximum extent permitted by law, ORMDO's liability for any claim arising from the service is limited to the fees paid by you in the three months preceding the claim. We are not liable for indirect, incidental or consequential damages, including actions taken by third-party platforms (e.g. account suspension) outside our control.

9. Indemnification

You agree to indemnify ORMDO against claims arising from content you provide, your breach of these terms, or your non-compliance with applicable law in connection with your use of the service.

10. Governing law

These terms are governed by the laws of [Jurisdiction], without regard to conflict-of-law principles. Disputes will be resolved in the courts of [City, Jurisdiction].

11. Changes to these terms

We may update these terms from time to time. Continued use of the service after changes take effect constitutes acceptance of the revised terms.

12. Contact

Questions about these terms? Contact us or write to [legal@ormdo.com].